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Professional Training

A business is only as strong as it's weakest link. Professional training opportunities increase staff morale, production, and employee satisfaction. After working for many years as an Executive Director responsible for supervising hundreds of employees, Cynthia Finnegan, LMSW, has learned through trial and error what is effective and what skills employees as well as employers need to learn.

Sample Training Topics:

Administrative Support

Anger Management

Assertiveness and Self Confidence

Body Language Basics

Call Center Training

Coaching and Mentoring

Conflict Resolution

Customer Service

Delivering Constructive Criticism

Goal Setting and Getting Things Done

Handling a Difficult Customer

Meeting Management

Motivational Interviewing

Personality Disorders

Safety in the Work Place

Stress Management

Team Work and Team Building

Telephone Etiquette

Women in Leadership

Work-Life Balance

Work Place Diversity

Work Place Harassment

Work Place Violence

Fees for training are arranged in advance and vary depending upon length and complexity of training. Call 313-208-3407 or

email Cynthia for additional information.